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Frequently Asked Questions

Frequently Asked Questions

Do Firefly Solar generators work in cloudy conditions or overnight?

All Firefly Solar generators have an integrated battery storage system which means that you continue to get power regardless of the weather, day or night.

How long do Firefly Solar generators continue to supply power in cloudy or night-time conditions?

The length of time that Firefly Solar generators run for varies depending on the model and the current which is being drawn. All Firefly Solar generators come with a data sheet which will tell you exactly what the run time of each unit is and the run times specified are guaranteed for your peace of mind. In addition, each Firefly Solar generator has an integrated intelligent battery monitoring system so that you can determine the remaining run time at the touch of a button.

Do Firefly Solar generators come with a warranty?

All Firefly Solar generators come with a 2 year standard return to base warranty. Further still some components such as the solar panels are guaranteed for 25 years. The batteries are also covered by a limited 5 year warranty so if anything goes wrong with your Firefly Solar generator you are covered.

How long does it take to set up a Firefly Solar generator?

Most installations take only a few minutes.

What maintenance is required to keep Firefly Solar generators in good condition?

Firefly Solar generators require very little maintenance by comparison to diesel generators. The key things to ensure are that the solar arrays are kept clean to ensure they remain efficient. The sealed battery banks require no maintenance and the unit should undergo an annual electrical safety check to ensure everything is as it should be.

What is the expected lifetime of a Firefly Solar generator?

All Firefly Solar generators have an average life expectancy of around 10 years. Some components will continue to operate for a much longer period than this (such as the solar panels) and if well looked after the whole unit could also last longer than this.

How long do Firefly Solar generators take to charge from the solar arrays?

The length of time it takes to charge up a generator varies depending on the model and your specified solar array. Each model has a different battery configuration; the larger your battery bank the more solar charge is needed to keep the battery bank full. Firefly will work with you to specify the right battery, invertor and solar panel configuration to ensure there is sufficient solar input in a given time period to cater for your requirements.

Do Firefly Solar Generators come with solar panels?

Firefly’s Fold-Arrays are sold and hired separately to the main solar generator power centre so that the correct size and number of arrays can be selected for your application.

What happens in a period of extended bad weather?

Firefly will work with you to ensure that you have guaranteed power whatever the weather. If the generator is not operated within the set guidelines then there is the possibility that you will run out of power.

How do I pick the right solar generator?

The team at Firefly will be able to give you advice so you select the right generator for your needs. We will conduct a power survey that takes into account your peak power demand and demand over time. This will enable us to select the right battery, invertor and solar panel configuration.

What are the benefits of solar power?

Solar power is a zero carbon way of generating energy. Firefly Solar generators are silent, do not produce any fumes and give a pure sine wave power source with no voltage fluctuation making them safer for sensitive equipment. Solar generators will save you money over time as there is no need to refuel with volatile fossil fuel based products.

Do Firefly export Solar Generators?

Firefly operate worldwide.

Does solar power work in the UK?

Solar panels produce energy even in cloudy conditions. Firefly have been operating in the UK for the last four years and our experience and expertise will enable us to specify the right system for the weather pattern.